We are seeking a highly motivated and results-driven B2B Customer Service Representative to join our growing team. The ideal candidate will have a proven track record in B2B sales, preferably within the janitorial or facilities management industry. You will be responsible for driving new business by identifying potential clients, building relationships, and offering customized janitorial solutions that meet their needs.
About Us:
Global Gate Solutions is a leading provider of professional janitorial services, dedicated to delivering top-notch cleaning solutions to businesses across the United States. We pride ourselves on maintaining the highest standards of cleanliness, customer service, and reliability, ensuring our clients enjoy a safe and spotless environment.
Customer Service Representative Job Details:
| Title | Details |
|---|---|
| Posted On | 16 Oct 2024 |
| Job Type | Full Time |
| Sector | Private |
| Industry | Global Gate Solutions PK |
| Salary | Rs25, 000.00 – Rs50, 000.00 per month |
Customer Service Representative Key Duties:
- Identify and target potential B2B clients, including office buildings, retail spaces, healthcare facilities, and more.
- Develop and maintain a strong sales pipeline through networking, cold calling, email campaigns, and referrals.
- Conduct client meetings to understand their janitorial needs and present tailored service solutions.
- Prepare and present proposals, negotiate contracts, and close deals.
- Build and maintain long-term relationships with clients, ensuring customer satisfaction and repeat business.
- Collaborate with the operations team to ensure the successful implementation of services.
- Stay updated on industry trends, competitor activities, and market opportunities to effectively position our services.
- Meet or exceed monthly and quarterly sales targets.
Customer Service Representative Job Requirements:
- Proven experience in B2B sales, with a preference for candidates with experience in the janitorial or facilities management sector.
- Strong communication, negotiation, and presentation skills.
- Ability to build rapport quickly and maintain strong relationships with clients.
- Self-motivated, goal-oriented, and able to work independently.
- Excellent time management and organizational skills.
- Proficiency in CRM software and Microsoft Office Suite.
- Valid driver’s license and reliable transportation.
Perks & Benefits:
- Competitive base salary plus commission.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for career growth and professional development.
- Supportive and collaborative work environment.
How to Apply?
If you are a driven sales professional looking to make an impact in a growing industry, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you’re the perfect fit for this role.
Global Gate Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
